Filezilla

Subsitute domain mentioned below for your domain name.

1. Open Filezilla
2. Select File, then Site Manager
3. At the bottom of the pop up box click on New Site.
4. Enter the domain name here without www, eg. domain.co.za
5. Host Name: ftp.domain.co.za
6. Port: 21
7. Protocol: FTP
8. Encryption: Plain FTP
9. Logon Type: Normal
   
10. Username: as supplied by email
11. Password: as supplied by email
12. To save time you can click on the Advanced Tab at the top.
13. Choose your Default local directory, the location of the web files on your computer
14. Leave the Default remote directory blank.
15. Click Ok at the bottom to save changes
16. Select File, then Site Manager again.
17. Select the site you just created.
18. Click Connect at the bottom.
19. Your local computer files should appear on the left and Remote server is in the right, select all files to move to the server then left click and drag them to the right window, the files are uploading.
20. You might see an overwrite dialog box, if you want to overwrite an existing file, check the Apply to current queue only then Ok.

Important Notes:

• If you are using a Microsoft product, you do not need an FTP program.  The website should be uploaded directly from your Microsoft Program.
• Do not delete any files or folders other than those that you upload.
• Ensure that your home page is named index
• All files uploaded to the server should be in lower case with no spaces or funny characters in the file names. eg. home & contacts.jpg is incorrect but home_contacts.jpg is correct.

Tips and handy hints

• If you do not see your content after upload please check that the files are in the correct folders on the server.
• If the above is correct it could be a browser cached page, try holding down the [Ctrl] key on your keyboard while pressing [F5] a few times to clear the browser's cache or "memory" of that page and reload the page fresh, this needs to be repeated on each web page that does not correspond with the most recently uploaded page or file.

Win SCP

1. Open WinSCP
2. Select "NEW"
3. Host Name: ftp.domain.co.za
   
4. Username:
5. Password:
6. File Protocol: Select "FTP" from the dropdown list
7. Choose "SAVE" and enter your website domain name, enable the check box to save password and then click OK
8. To LOGIN via FTP, select your website and click "LOGIN"
   

Important Notes:

• If you are using a Microsoft product, you do not need an FTP program.  The website should be uploaded directly from your Microsoft Program.
• Do not delete any files or folders other than those that you upload.
• Ensure that your home page is named index
• All files uploaded to the server should be in lower case with no spaces or funny characters in the file names. eg. home & contacts.jpg is incorrect but home_contacts.jpg is correct.

Tips and handy hints

• If you do not see your content after upload please check that the files are in the correct folders on the server.
• If the above is correct it could be a browser cached page, try holding down the [Ctrl] key on your keyboard while pressing [F5] a few times to clear the browser's cache or "memory" of that page and reload the page fresh, this needs to be repeated on each web page that does not correspond with the most recently uploaded page or file.